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Accessibility.

We want everyone to be able to use this website and get the legal help they need, whatever device they use and however they read the web. This page explains the standard we work to, what we know still needs work, and how to tell us if something gets in your way.

The standard we work to

We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 at level AA. These are the international guidelines for making websites usable by people with disabilities, and they help everyone else too.

We believe the website now partially meets that standard. Most of it does, and the few known exceptions are listed below.

What you should be able to do

  • Zoom in up to 400% without text spilling off the screen
  • Move around the whole site using only a keyboard
  • Use a screen reader such as VoiceOver, NVDA or JAWS
  • Skip straight to the main content with the “Skip to main content” link
  • Pause anything that moves. The homepage video and the scrolling rows of team members and testimonials each have a pause button. If your device is set to reduce motion, they start paused.
  • Read all text clearly, with strong contrast against its background

To make text bigger, you can use your browser’s zoom (hold Ctrl, or Cmd on a Mac, and press +), or change the text size in your phone or computer’s settings.

What we know still needs work

  • Our Complaints Policy and Terms of Business PDFs are not yet set up for screen readers. The complaints process is also written out in full on our Complaints Procedure page. If you need either document in another format, ask us and we will send it.
  • The office maps on our contact pages come from Google Maps. We can’t change how they work, but every office address is written out on the same page.

If you need something in a different way

If you would find it easier to deal with us another way, for example by phone instead of in writing, or with documents in large print, please tell us. We will talk to you about what would help.

Tell us about a problem

If anything on this website is hard to use, please let us know. Tell us the page and what went wrong, and we will look into it.

If you are unhappy with our response, you can follow our Complaints Procedure.

How we checked

We last checked this website on 27 October 2026. Every public page was tested with automated accessibility tools, and the main pages were also tested using a keyboard alone. We fixed the problems we found. Automated tools can’t catch everything, so we will keep checking and welcome your feedback.